Terms & Conditions

Introduction

The terms and conditions set out below (“Conditions”) apply to your use of this website, including the use of the Content services offered on the Site. The Site, and the services of each of its modules, is offered exclusively by poornachandran lodge and/or its various third-party providers and distributors.

In accessing and using the Site, you agree to be bound by these Conditions so please carefully read this section before proceeding. In case of not accepting these Conditions, you must abstain from using the Site. These Conditions must be read in concurrence with any other applicable terms and conditions governing the use of the Site.

STANDARD TERMS AND CONDITIONS

No gatherings and parties of any nature are allowed in the room. The Hotel reserves the right to evict any additional occupants in the room.

This reservation is not transferable.

In the event of no-show, a fee of one night’s room charge (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation or as per any revised conditions of booking as per the offer.

Hotel reserves the right to send guests away from the Hotel due to their conduct and behaviour or for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given by Hotel employees, express themselves in a discriminating manner, harass or endanger other guests.

Guests will not be permitted to compromise the health, safety and security aspects of the Hotel at any point of time.

Guests are bound to produce an original proof of identity at the time arrival in the Hotel.

Special terms of offer will be applicable for the respective bookings and in case of conflict, the terms of such special offers will prevail.

Guests are not allowed to bring food and beverage from outside in the Hotel or order food from outside the Hotel.

The Hotel undertakes no liability for the shelf life of the food which is taken away to the Hotel after an event at the Hotel or taken outside the Hotel for private consumption.

Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by the Hotel and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.

All the assets and valuables of the Hotel should be duly maintained adequately and should not be damaged or destroyed. The Hotel has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Hotel (both movable and immovable) have been done or caused by the Guest.

If you have any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, cleaning product or food, it is not Hotel’s responsibility to advise Hotel management prior to arrival.

Your valuables can be stored in a safety deposit box in your room or the hotel can store your valuables upon request. The hotel is entitled to collect a charge for storage of these items.

The Hotel is not responsible for damage or disappearance of vehicles kept in the parking area. The hotel is obliged to clearly express in the parking area that the area is not supervised and the hotel is not responsible for the property kept in there.

The Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.